The Customer Service call center (772-466-1600, ext. Please log on to. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. Your checking/savings account will be debited on the due date of your bill, Please pick up application at our office or call to have one mailed to you. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. Please be patient as you may experience long wait times as we work closely with each and every customer. The childrens activities include a Giant Slide and a bounce house. ALPI can be reached at 844-356-8138. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. For your added convenience, please check out the many payment options available online at www.fpua.com. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. You can have your utility bill payment automatically deducted from your checking account each month. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. Theyd get stuff fixed.. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. Customer must have resided at the current address for a minimum of 12 months. FPUA will resume assessing late fees on July 27, 2020. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. 3900. . Any residential customer experiencing financial hardship can take advantage of this program. *Please be advised that individual business hours may be subject to change due to COVID-19. The Customer Service call center (772-466-1600, ext. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. FPUA remains committed to providing all essential services to our community without interruption. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. Then, the remaining balance can be paid over a period of six (6) months. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. There is always great music, great food, and a great time waiting for you. We encourage all customers to remain current with utility bill payments. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. Pay Your Bill Online. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. Must also provide a voided check. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Wash hands often with soap and water 20 seconds or longer. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . Welcome to the Pierce Utilities Billing System. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. Providing electricity when our customers want it is our highest priority. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. The service area is established by the Florida Public Service Commission. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. Fort Pierce Utilities Authority uses 1 email formats. Create a Website Account - Manage notification subscriptions, save form progress and more. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. FPUA personnel will again ask the series of health-related questions. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. Website Design by Granicus - Connecting People and Government. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. FPUA, is one of 34 public power communities throughout Florida. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. FPUA works with our customers to provide extensions and ensure continued service where possible. The Customer Service call center (772-466-1600, ext. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. Have your face painted by Masquerade Expressions. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. Parking Garage is open and free for your parking convenience! As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. You can pay them directly on this website. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. Avoid physical contact with people who are sick or show symptoms of being sick. The Call Center can be reached at 772-466-1600, ext. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Sec. However, the company would continue to operate from its current location on U.S. 1. The most common Fort Pierce Utilities Authority email format is first_initial last (ex. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. $2.25 fee for Credit Cards Budget Billing applies to all services appearing on utility bills. 3900. Register online and have your utility bill payment automatically deducted from your checking account each month. The state Friday announced in a news release the disbursement of $9 million in grants to five communitiesfrom the Department of Economic Development Florida Job Growth Grant Fund. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government How can I contact Fort Pierce Utilities Authority about my bill? Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. We accept Visa, MC, Discover, and AMEX; a . The Pine Creek Village tenant didnt want WFLX to name her or show her face. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. The account balance will be due and payable at the time of termination. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. To sign up, click the link below To Register Now.Click Here - To Register Now. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. We strongly urge you to follow all CDC and SLC. This program is available through July 24, 2020. Eligible households could receive $250 which can go towards utility payments. Jazz Society Fort Pierce Craft Music and Jazz On the River. 3900) is open from 9:00 am to 5:00 pm. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. Individual reclaimed water customers will be kept up-to-date as availability changes. Our representatives are equipped with the necessary tools to continue providing great customer service. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. ( fpua ) will re-open the customer service call center can be paid over a period of six ( )... Customers want it is determined that the work order will be the past balance... Now.Click Here - to Register Now.Click Here - to Register Now further notice toilets. Assessment of late fees on July 27, 2020 may 20, 2020 at 9:00 am to pm! 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